Refund policy

Refund & Return Policy

We want you to feel confident in every purchase.

14-Day Satisfaction Guarantee
If you are not completely satisfied with your device, please contact us at support@liftnglowskin.com within 14 days of delivery to initiate a refund.
To be eligible for a return, the device must be sent back complete with all original parts and packaging.
Once you reach out to our team, we will provide you with the return shipping address. After we receive the device, we will issue your refund to your original payment method within 5–10 business days.

Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with photos of the item and packaging and we’ll replace it or refund it at no cost to you.

Return Shipping
For satisfaction-guarantee returns, the customer covers return shipping. If the item arrived damaged, defective, or incorrect, we cover it.

Contact Us
Questions about returns or refunds: support@liftnglowskin.com

We’re committed to making your experience smooth, simple, and stress-free.